VIPChatVIPChat

Support

Need help with VIPChat? We usually reply within 1-2 business days.

Contact our team

For account issues, bugs, or general questions.

ed@telotext.com

Frequently Asked Questions

Is VIPChat really free?

Yes. VIPChat is free to download and use. There are no subscriptions or hidden fees for the core messaging features.

How do I create an account?

Open the app, tap Sign Up, and enter your phone number and a password. You'll be chatting in under a minute.

How do I change my password?

Go to your Profile screen inside the app and use the Change Password section.

Can I delete a message, photo, or conversation?

Yes. Long-press any message to select it, then choose Delete. You can also delete or clear an entire conversation from the conversation list.

Someone is bothering me. How do I stop it?

Open the conversation, tap the ⋮ menu in the top right, and choose Block Contact to stop them from messaging you (and you from messaging them), or Report Contact to flag it to our team. You can do both, or either one on its own.

How do I delete my account and data?

Open the app, go to your Profile screen, and tap Delete My Account near the bottom. You'll confirm with your password, and your account, profile, and conversations are permanently deleted right away — no need to email us. (You're welcome to email ed@telotext.com too if you'd like help.)

I found a bug or something isn't working. What do I do?

Email us a description of the issue (and a screenshot, if you have one) and we'll look into it as quickly as we can.

More Information

See our Privacy Policy and Terms & Conditions for details on how VIPChat handles your data and what's expected when using the app.